Part B - Service Maintenance & Repairs

Thank you for taking the time to participate in our Customer Feedback Survey as it is important for us to identify any areas of concern with our services. Help us to continuously review and improve our services.

Cleanliness *
The equipment was clean after PPM Servicing or repair works

Communication *
Service Engineer briefed you on the workscope carried out

Courtesy *
Our staff were always professional, co-operative and pleasant to deal with

Competence *
Our Service Engineer is equipped with the necessary level of skills and knowledge to carry out PPM Servicing or repair works

Overall Satisfaction Level *
How would you rate the overall quality of service received

Exemplary Service *
Please name the Service Engineer who has demonstrated outstanding and exemplary services (if any).

Please feel free to let us know if you have any other comments