CUSTOMER FEEDBACK SURVEY CUSTOMER SERVICE DEPARTMENT
Part B - Service Maintenance & Repairs
Thank you for taking the time to participate in our Customer Feedback Survey as it is important for us to identify any areas of concern with our services. Help us to continuously review and improve our services.
The equipment was clean after PPM Servicing or repair works
Service Engineer briefed you on the workscope carried out
Our staff were always professional, co-operative and pleasant to deal with
Our Service Engineer is equipped with the necessary level of skills and knowledge to carry out PPM Servicing or repair works
Overall Satisfaction Level
How would you rate the overall quality of service received
Please name the Service Engineer who has demonstrated outstanding and exemplary services (if any).
Please feel free to let us know if you have any other comments