MIS Executive-ERP Support

Responsibilities:

• Provide support to CRM and ERP system.
• Troubleshoot, resolve and provide advice to resolve first level technical, functional and operation process issues.
• Prepare technical documentation, system manuals, workflow processes, procedures and guidelines and update according to SOP.
• Liaise with vendors to ensure projects, services and tasks are implemented as per specification and timely manner.
• Provide strong reporting and analytical information support to operation and management team.
• Assist in every related area of IT Infrastructure whenever required to ensure the continuous smooth running of the MIS department.

Requirements:

• Possess a Degree/ Diploma in Computer Science/ Information Technology or equivalent.
• Minimum 3 years working experience in IT Support, with a strong emphasis on ERP system
• Proficiency in SQL is highly valued and essential for this role, and candidates with strong SQL skills will be given priority in the selection process. 
• Knowledge in Report Designer, Power Query and Business Intelligent (BI) will be added advantage.
• Ability to handle multiple projects simultaneously with minimum supervision. 
• Proactive, aggressive, self-motivated, independent, and result-oriented with good interpersonal and communication skills.

We offer the successful candidate a competitive salary and remuneration package that will commensurate with his/her qualifications and / or experiences. We believe in providing staff members a healthy working environment, professional development and career advancements opportunities.